Internship: Customer & Booking Assistant

Human Resource:

Rita Chaves
Recruiter

Job Description

Ready to join a young and ambitious team revolutionizing the student housing market? Are you looking for an international adventure? We challenge you to become our number 1 booker in Porto!! You’ll be interacting with international students, interns, and young professionals from all over the world, and assist them in finding the best accommodation for their adventure abroad!

Tasks:

-Assist the Booking Manager in different tasks related to booking requests processing
– Tenants’ prospection through our social media channels such as Facebook and also Manychat.
-Establish partnerships for tenants acquisition and service satisfaction
-Assure active communication with our community of tenants and prospective tenants, online and offline guaranteeing they are having a high-quality stay
-Assist tenants with the booking request, process, and stay-related questions through the support e-mail and Facebook page and groups

Requirements:

– Fluency in English and other languages such as Spanish, French, Italian, or Portuguese is a plus
– The attitude of a born problem-solver and challenge-taker
– Business studies, hospitality and tourism management, hotel management studies or marketing.
-Basic knowledge and proficiency in Social Media management
-Strong communication skills that allow you to inform, help and advise customers clearly
-Creative thinking, to be able to come up with new ideas to improve customer service

We offer:

This is an unpaid internship, however, we:

-Cover up to 30% of your rent in one of our amazing co-living spaces
-Chance to enrich your CV while working with a fast-growing company
-Opportunity to join a young team of international professionals
– Offices in the beautiful city of Porto
-Possibility to take 1 surf class
-Opportunity to acquire experience in different departments of Student Room Flat for real hands-on professional experience

Duration and location:

This offer is for a full time internship in Porto with minimum duration of 4 months. *Apply only if you are living or willing to move to Porto, Portugal. This Internship is only for students, international students, or recent grads* We are currently in the process of taking applications, our team will be in contact with you if you move to the next phase.

Apply for this position

Student Accommodation

COVID-19 Flexibilní zrušení rezervace

Vaše zdraví a spokojenost jsou a vždy budou naší hlavní prioritou!

Proto jsme vzhledem k nejistotě vyvolané krizí Covid-19 aktualizovali zásady pro zrušení rezervace, abychom našim uživatelům umožnili větší flexibilitu a možnost rezervovat naprosto bez rizika. 

Buď si jistý/a, že:

– pokud univerzita, na které jsi měl/a studovat, nebo společnost, pro kterou jsi měl/a v plánu pracovat v následujících měsících, zruší studijní program nebo stáž z důvodu krize Covid-19,

– pokud ti zákaz cestování nedovolí dorazit do cílové země: Kryjeme ti záda a rezervační poplatky ti budou vráceny v plné výši kdykoliv ti COVID-19 překazí plány! 

Naplánuj své budoucí dobrodružství, zarezervuj bezpečně už teď a tvůj vysněný pokoj na tebe bude čekat.

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